Time management and do your tasks in a different order

I have been trying out some (new for me) time management techniques.  Various people tell me that they do this naturally, but I had to learn it manually.

This one involves:

  1. Noticing that you don’t really know what you are doing right now.
  2. Looking up when and where is the next fixed appointment.
  3. Calculating how long between now and then.
  4. Working out what you want to do before the appointment.
  5. Counting down and counting backwards through the rest of the time and work out how much spare time you have.

In a worked example:

  1. It’s 8am and I don’t really know what I have to do next.
  2. I have a meeting at 12am.
  3. that’s 4 hours away
  4. Before that meeting I want to:
    • check facebook
    • check my emails
    • Have breakfast
    • write a post
    • travel to the appointment
    • Shower and dress for the appointment
  5. In time calculations that is:
    • check facebook – unknown
    • check my emails – I could spend 30mins on it.
    • Have breakfast – 15mins
    • write a post – 2 hours
    • Shower and dress for the appointment – 20mins
    • travel to the appointment – 20mins

Total: 3hrs 25mins + facebook time.

In this example, if my facebook time takes 35 minutes, I have literally no wiggle room on my estimates.  But more importantly – if I do my facebook time first – and then fail to stop at 35mins, it means that I will either be running late for the rest of the day OR I will have to cut something short.  The old me would probably cut the last task in the list short.  Which might mean running late to the appointment, and it might mean not finishing writing a post on that day, and leaving it as a draft.

Recently I have been trying out a new factor on this system.  To change the order of the tasks.  Some tasks have fixed lengths in time.  Some tasks are more flexible.  For example, the amount of time it takes to shower and get ready is relatively fixed in time.  However the amount of time it takes to write a post can vary extensively.

With this in mind, I will change the order of the tasks.  Where I used to have a shower last, just as I am rushing out – so that I am fresh clean and ready for a meeting (a great idea if I do say so myself). I will now do something like this:

  • Shower and dress for the appointment – 20mins
  • write a post – 2 hours
  • check my emails – I could spend 30mins on it.
  • Have breakfast – 15mins
  • Shower and dress for the appointment – 20mins
  • travel to the appointment – 20mins
  • check facebook – unknown

Or even:

  • Shower and dress for the appointment – 20mins
  • write a post – 2 hours
  • Have breakfast – 15mins
  • Shower and dress for the appointment – 20mins
  • travel to the appointment – 20mins
  • check my emails – I could spend 30mins on it.
  • check facebook – unknown

Do the fixed tasks all in a row and then do the flexible tasks last.  This means I might have got to my appointment 65 minutes early in the 2nd order, or 35 minutes early in order 1, and worked there on the FB or email.

This also means that if any task has to get cut, truncated or shortened due to a failure of myself to account for time, or some blip happening, like traffic, difficulty finding parking, a blog post taking longer to write or any number of other possibilities – The least important task (of checking facebook) gets cut.  Not one of the more important ones.

Today is not a day to work on cutting down or cutting out of facebook, or sending strategic emails that reduce my email workload.  Today is just a day to do things in a different order.  See how that goes, and make incremental progress on the problem of time management.

Meta: this took 20 minutes to write and I am nearly running late to my next appointment.

Cross posted to lesswrong: http://lesswrong.com/lw/nul

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Wicked Problems

Nothing is a wicked problem.

When I started researching problems and problem solving and solutions and meta-solving processes I stumbled across a wicked problem. This is from Wikipedia:

Rittel and Webber’s 1973 formulation of wicked problems in social policy planning specified ten characteristics:[3][4]

  1. There is no definitive formulation of a wicked problem.
  2. Wicked problems have no stopping rule.
  3. Solutions to wicked problems are not true-or-false, but good or bad.
  4. There is no immediate and no ultimate test of a solution to a wicked problem.
  5. Every solution to a wicked problem is a “one-shot operation”; because there is no opportunity to learn by trial and error, every attempt counts significantly.
  6. Wicked problems do not have an enumerable (or an exhaustively describable) set of potential solutions, nor is there a well-described set of permissible operations that may be incorporated into the plan.
  7. Every wicked problem is essentially unique.
  8. Every wicked problem can be considered to be a symptom of another problem.
  9. The existence of a discrepancy representing a wicked problem can be explained in numerous ways. The choice of explanation determines the nature of the problem’s resolution.
  10. The social planner has no right to be wrong (i.e., planners are liable for the consequences of the actions they generate).

Conklin later generalized the concept of problem wickedness to areas other than planning and policy.  The defining characteristics are:

  1. The problem is not understood until after the formulation of a solution.
  2. Wicked problems have no stopping rule.
  3. Solutions to wicked problems are not right or wrong.
  4. Every wicked problem is essentially novel and unique.
  5. Every solution to a wicked problem is a ‘one shot operation.’
  6. Wicked problems have no given alternative solutions.

Defeating a wicked problem

It took me a while to realise what a wicked problem was.  It is evil.  It’s a challenge.  It’s a one-shot task that you don’t really understand until you are attempting to solve it, and then you influence it by trying to solve it.  It’s wicked.  And then I started paying attention to everything around me.  And suddenly being a social human was a wicked problem.  Every new interaction is not like the last ones, as soon as you enter the interaction it’s too late; and then you only have one shot.  Any action towards the problem adds more complexity to the problem.

Then I looked to time management.  Time management is a wicked problem.  You start out knowing nothing.  It takes time to work out what takes time.  And by the time you think you have a system in place you are already burning more time.  Just catching up on a bad system is failing at the wicked problem.

Then I looked to cooking.  No two ingredients are the same.  Even if you are cooking a thing for the 100th time, the factors of the day, the humidity, temperature, it’s going to be different.  You can’t know what’s going to happen.

Then I looked at politics.  And that’s what wicked problems were invented around, social problems where trying to solve the problem changes the problem.  And nothing makes it easier.

Then I took my man-with-a-hammer syndrome and I whacked myself on the head with it.

Okay so not everything is a hammer-nail wicked problem.  Even wicked problems are not a wicked problem.  There are problems out there that are really wicked problems, but it would be rare that you find one.

There is a trick to solving a wicked problem.  The trick is to work out how it’s not a wicked problem.  Sure if it’s wicked by design so be it.  But real problems in the real world are only pretending to be wicked problems.

  1. The problem is not understood until after the formulation of a solution.

Yeah, okay.  So you don’t really get the problem.  That’s cool.  You have done problems before.  And done problems like this before too.  The worst thing to do in the case of being presented with a problem which is not understood is to never attempt it.  If you don’t understand – it’s time to quantify what you do understand and quantify what you don’t understand. After that it’s time to look at how much uncertainty you can get away with and how to solve that.  If in doubt refer to the book How to measure anything.

2. Wicked problems have no stopping rule.

Real wicked problems don’t have a stopping rule but real world problems do.  Or you can give them one anyway.  How many years is enough years of life.  “I don’t know I will decide when I get there”.  How much money is enough money? “I will first earn my next 10 million dollarydoos and then decide what to do next”.  Yes.  A wicked problem has no stopping rule.  But that’s not the real world.  In the real world even a fake stopping rule is good enough for your purposes.

3. Solutions to wicked problems are not right or wrong.

Okay.  Maybe a tricky one.  Lots of things are not right or wrong.  “should I earn to give, or should I bring around FAI sooner?”.  Who knows?  Right now people are arguing about it but we don’t really know.  If you are making decisions based on right or wrong you probably want to do the right thing.  We know already that if you can’t decide that makes all options equally good and irrelevant what you choose.  If you can make one more right than the other – do that.  It’s probably not a real wicked problem.  “How should I format this word document” is not a right or wrong, but it’s also irrelevant.

4.  Every wicked problem is essentially novel and unique.

Yes.  If you are facing a truly novel and unique problem there is nothing I can say that can help you.  But if you are not, there are many options.  You can:

  • build a model scenario and test solutions
  • look for existing examples of similar problems and find similar solutions
  • try to break the problem into smaller known parts
  • consider doing nothing about the problem and see if it solves itself

IF a problem is truly unique, then you really have no reason to fear the unknown because it was not possible to be prepared.  If it’s not unique – be prepared (we are all always being prepared for problems all the time)

5. Every solution to a wicked problem is a ‘one shot operation.’

Yea, these are hard.  Maybe some of the solutions to 4 will help.  Build models, try search or create similar scenarios (why do trolley problems exist other than to test one-shot problems with pre-thought-out examples).  You only get one shot to launch a nuclear missile the first time (and we are very glad that we didn’t ignite the atmosphere that time).  Now days we have computer modelling.  We have prediction markets, we have Bayes.  We can know what we don’t know.  And we can make it significantly less dangerous to launch into space – risking the lives of astronauts when we do.

6.  Wicked problems have no given alternative solutions.

Yes.  Wicked problems don’t, but real world problems could, and often do.  Find those solutions, or the degrees of freedom in your problem.  Search and try to confirm possible options, find friend scenarios, and use everything you have.

Nothing is a wicked problem.

Meta: This took 1 hour to write and has been on my mind for months.  Coming soon: Defining what is a problem

Cross posed to lesswrong: http://lesswrong.com/lw/nui


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The ladder of abstraction and giving examples

When we talk about a concept or a point it’s important to understand the ladder of abstraction.  Covered before on lesswrong and in other places as advice for communicators on how to bridge a gap of knowledge.

Knowing, understanding and feeling the ladder of abstraction prevents things like this:

  1. Speakers who bury audiences in an avalanche of data without providing the significance.
  2. Speakers who discuss theories and ideals, completely detached from real-world practicalities.

When you talk to old and wise people, they will sometimes give you stories of their lives.  “back in my day…”.  Seeing that in perspective is a good way to realise that might be people’s way of shifting around the latter of abstraction.  As an agenty-agent of agenty goodness – your job is to make sense of this occurrence.  The ladder of abstraction is very powerful when used effectively and very frustrating when you find yourself on the wrong side of it.

The flipside to this example is when people talk at a highly theoretical level.  I suspect this happens to philosophers, as well as hippies.  They are very good at being able to tell you about the connections between things that are “energy” or “desire”, but lack the grounding to explain how that applies to real life.  I don’t blame them.  One day I will be able to think completely abstractly.  Today is not that day.  Since today is not that day, it is my duty and your’s to ask and specify.  To give the explanation of what the ladder of abstraction is, and then tell them you have no idea what they are talking about.  Or as for the example above – ask them to go up a level in the ladder of abstraction.  “If I were to learn something from your experiences – what would it be?”.

Lesswrong doing it wrong

I care about adding the conceptual ladder of abstraction to the repertoire for a reason.  LW’ers are very good at paying attention to details.  A really powerful and important ability.  After all – the fifth virtue is argument, the tenth is precision.  If you can’t be precise about what you are communication, you fail to value what we value.

Which is why it’s great to see critical objections to what OP’s provide as examples.


I object when defeating an example does not defeat the rule.  Our delightful OP may see their territory, stride forth and exclaim to have a map for this territory and a few similar mountains or valleys.  Correcting the mountains and valleys map mentioned doesn’t change the rest of the territory and does not change the rest of the map.

This does matter. Recently a copy of this dissertation came around the slack – https://cryptome.org/2013/09/nolan-nctc.pdf.  It is a report detailing the ridiculous culture inside the CIA and other US government security institutions.  One of the biggest problems within that culture can be shown through this example (page 34 of the report):

The following exchange is a good example, told to me by a CIA analyst who was explaining the rules of baseball to visitors who didn’t know the game:

Analyst A: So there are four bases–
Analyst B: — Well, no, it’s really three bases plus home plate.
Analyst A: … Okay, three bases plus home plate. The batter hits the ball and advances through the bases one by one—
Analyst C: — Well, no, it doesn’t have to be one base at a time.

And these ones on page 35:

The following excerpts from stories people have told me or that I witnessed further illustrate this concept:

John: I see you’ve drawn a star on that draft.
Bridget: Yeah, that’s just my doodle of choice. I just do it unconsciously sometimes.
John: Don’t you mean subconsciously?

Scott: Good morning!
Employee in the parking lot: Well, I don’t know if it’s good, but here we are.

Helene: I am so thirsty today! I seriously have a dehydration problem.
Lucy: Actually, you have a hydration problem.

Victoria: My hopes have been squashed like a pancake.
James: Don’t you mean flattened like a pancake?

For those of us that don’t have time to read 215 pages.  The point is that analyst culture does this.  A lot.  From the outside it might seem ridiculous.  We can intellectually confidently say that the analysts A, B and C in the first example were all right, and if they paid attention to the object of the situation they would skip the interruptions and get to the point of explaining how baseball works.  But that’s not what it feels like when you are on the inside.

The report outlines that these things make analyst culture a difficult one to be a part of or be engaged in because of examples like this.

We do the same thing.  We nitpick at examples, and fight over irrelevant things.  If I were to change everyone’s mind, I would rather see something like this:

No one denies that people have different metabolisms.

Statements including “no one denies that …” are usually false.  Regardless, my goal here was to…  

Taken literally, yes. However these statements are not intended to be taken literally…

Turn into:

No one denies that people have different metabolisms.

My goal here was to ask people…

(*yes this is not a very good example of an example, this is an example of a turn of speech that was challenged, but the same effect of nitpicking on irrelevant details is present).

Nitpicking is not necessary.  

Sometimes we forget that we are all in the same boat together, racing down the river at the rate that we can uncover truth.  Sometimes we feel like we are in different boats racing each other.  In this sense it would be a good idea to compete and accuse each other of our failures on the journey to get ahead.  However we do not want to do that.

It’s in our nature to compete, the human need to be right! But we don’t need to compete against each other, we need to support each other to compete against Moloch, Akrasia, Entropy, Fallacies and biases (among others).

I am guilty myself.  In my personal life as well as on LW.  If I am laying blame, I blame myself for failing to point this out sooner, more than I blame anyone else for nitpicking examples.

The plan

Next time you go to comment; Next time I go to comment, think very carefully about if you can improve, if I can improve – the post I am commenting on, before I level my objections at it.  We want to make the world a better place.  People wiser, older, sharper and witter than me have already said it; “if you are looking for where to start…  you need only look in the mirror”.

Meta: this took 3 hours to write.  This post could do with more examples.

Cross posted to Lesswrong: http://lesswrong.com/lw/nuh

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Addendum to applicable advice

If you see advice in the wild and think somethings along the lines of “that can’t work for me”, that’s a cached thought.  It could be a true cached thought or it could be a false one.  Some of these thoughts should be examined thoroughly and defeated.

If you can be any kind of person – being the kind of person that advice works for – is an amazing skill to have.  This is hard.  You need to examine the advice and decide how that advice happened to work, and then you need to modify yourself to make that advice applicable to you.

All too often in this life we think of ourselves as immutable.  And our problems fixed, with the only hope of solving them to find a solution that works for the problem.  I propose it’s the other way around.  All too often the solutions are immutable, we are malleable and the problems can be solved by applying known advice and known knowledge in ways that we need to think of and decide on.

Is it really the same problem if the problem isn’t actually the problem any more, but rather the problem is a new method of applying a known solution to a known problem?

(what does this mean) Example: Dieting – is an easy example.

This week we have been talking about Calories in/Calories out.  It’s pretty obvious that CI/CO is true on a black-box system level.  If food goes (calories in) in and work goes out (calories out – BMR, incidental exercise, purposeful exercise), that is what determines your weight.  Ignoring the fact that drinking a litre of water is a faster way to gain weight than any other way I know of.  And we know that weight is not literally health but a representation of what we consider healthy because it’s the easiest way to track how much fat we store on our body (for a normal human who doesn’t have massive bulk muscle mass).

CICO makes for terrible advice.  On one level, yes.  To modify the weight of our black box, we need to modify the weight going in and the weight going out so that it’s not in the same feedback loop as it was (the one that caused the box to be fat).  On one level CICO is exactly all the advice you need to change the weight of a black box (or a spherical cow in a vacuum).

On the level of human systems: People are not spherical cows in a vacuum.  Where did spherical cows in a vacuum come from?  It’s a parody of what we do in physics.  We simplify a system down to it’s basic of parts and generate rules that make sense.  Then we build up to a complicated model and try to find how to apply that rule.  It’s why we can work out where projectiles are going to land because we have projectile motion physics (even though often air resistance and wind direction end up changing where our projectile lands, we still have a good guess.  And we later build estimation systems based on using those details for prediction too).

So CICO is a black-box system, a spherical cow system.  It’s wrong.  It’s so wrong when you try to apply it to the real world.  But that doesn’t matter!  It’s significantly better than nothing.  Or the blueberry diet.

The applicable advice of CICO

The point of applicable advice is to look at spherical cows and not say, “I’m no spherical cow!”.  Instead think of ways in which you are a spherical cow.  Ways in which the advice is applicable.  Places where – actually if I do eat less, that will improve the progress of my weight loss in cases where my problem is that I eat too much (which I guarantee is relevant for lots of people).  CICO might not be your silver bullet for whatever reason.  It might be grandma, it might be Chocolate bars, It might be really really really delicious steak.  Or dinner with friends.  Or “looking like you are able to eat forever in front of other people”.  If you take your problem.  Add in a bit of CICO, and ask, “how can I make this advice applicable to me?”.  Today you might make progress on your problem.

And now for some fun from Grognor:  Have you tried solving the problem?

Meta: this took 30mins to write.  All my thoughts were still clear after recently writing part 1, and didn’t need any longer to process.

Part 1: http://bearlamp.com.au/applicable-advice/
Cross posted to lesswrong: http://lesswrong.com/lw/nuf

(part 1 on lesswrong: http://lesswrong.com/r/discussion/lw/nu3/applicable_advice/)

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Applicable advice

Part 2: http://bearlamp.com.au/addendum-to-applicable-advice/
Part 2 on lesswrong: http://lesswrong.com/r/discussion/lw/nuf/addendum_to_applicable_advice/

Einstein said, “If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”

The Feynman Algorithm:
Write down the problem.
Think real hard.
Write down the solution.

There is a lot of advice out there on the internet. Any topic you can consider; there is probably advice about. The trouble with advice is that it can be just as often wrong as it is right. Often when people write advice; they are writing about what has worked for them in a very specific set of circumstances. I’m going to be lazy and use an easy example several times here – weight loss, but the overarching concept applies to any type of advice.

Generic: “eat less and exercise more” (obvious example is obvious)

Dieting as a problem is a big and complicated one. But the advice is probably effective to someone. Take any person who is looking to lose weight and this advice is probably applicable. Does this make it good advice? Heck no! It’s atrocious. If that’s all the dieting advice we needed we wouldn’t invent diets like Atkins, Grapefruit, 2&5, low carb and more.

So what does, “starve for two days a week”, have to it that “eat less and exercise more” doesn’t? Why does the damn advice exist?

Advice like, “eat less and exercise more”, is likely to work on someone in the situation of:
1. Eating too much
2. not exercising enough.
3. having those behaviours for no reason
4. having the willpower and desire to change those behaviours
5. never do them again.
6. the introspection to identify the problem as that, and start now.

With this understanding of the advice, you can say that this advice applies to some situations and not others. Hence the concept of “applicable advice”.

Given that the advice, “eat less and exercise more” exists, if you take the time to understand why it exists and how it works; you can better take advantage of what it offers.

Understand that if this advice worked for someone there was a way that it worked for that someone. And considering if there is a way to make it work for someone, you can maybe find a way to make it work for you too.

How not to use Applicable advice

When you consider that some advice will be able to be adapted, and some will not, you will sometimes end up in a failure mode of using an understanding of why advice worked to explain away the possibility of it working for you.

Example: “you need to speak your mind more often”.  Is advice.  If I decide that this advice is targeted at introverted people who like to be confident before they share what they have to say, but who often say nothing at all because of this lack of confidence.  I then assume that if I am not an introverted person then this advice is not applicable to me and should be ignored.

This is the wrong way to apply applicable advice.  First; the model of “why this advice worked”, could be wrong.  Second, this way of applying applicable advice is looking at the scientific process wrong.

Briefly the scientific method:

  1. Observe
  2. Hypothesis/prediction
  3. test
  4. analyse
  5. iterate
  6. conclude

Compared to the failure mode:

  1. You noticed the advice worked for someone else
  2. You came up with an explanation about why that advice worked and why it won’t work for you
  3. You decided not to test it because you already concluded it won’t work for you
  4. you never analyse
  5. you never iterate
  6. you never confirm your conclusion but still concluded the advice won’t work.

How to use applicable advice

Use the scientific method*.  As above:

  1. Observe
  2. Hypothesis/prediction
  3. test
  4. analyse
  5. iterate
  6. conclude


  1. Observe advice working
  2. Come up with an explanation for why it worked.  What world-state conditions are needed for successfully executing said advice, search for how it can be applicable to you.
  3. Try to make the world into a state such that this advice is applicable
  4. Evaluate if it worked
  5. Repeat a few times
  6. Decide if you can make it work.

*yes I realise this is a greatly simplified form of the scientific method.

Map and territory

Our observable difference – in how you should and should not be using applicable advice – comes from an understanding of what you are trying to change.  The map is what we carry around in our head to explain how the world works.  The territory is the real world.  Just by believing the sky is green I can’t change the sky.  But if I believed the sky is green, I could change my belief to be more in line with reality.

If you assume the advice you encounter is applicable to someone, AKA the advice suited their map and how it applied to their territory to successfully be useful.  Then when you compare your territory and their territory – they do not match.  Instead of concluding that your territory is immune – that the advice does not apply, you can try to modify your own map to make the advice work for your territory.


  • Where have you concluded that advice will not; or does not work for you?
  • Is that true?  And can you change yourself to make that advice apply?
  • Have other people ever failed to take your advice?  What was the advice? and why do you think they didn’t take the advice?
  • Have you recently not taken advice given to you?  (What was it? and) Why?  Is there a way to make that advice more useful?

Epistemic status: trying not to do it wrong.

Meta: I have been trying to write this for months and months.  Owing to my new writing processes, I am seeing a lot more success.  Writing this out has only taken 2 hours today, but that doesn’t count the 5 hours I had put into earlier versions that I nearly entirely deleted.  It also doesn’t count that passive time of thinking about how to explain this over the months and months that I have had this idea floating around in my head.  Including explaining it at a local Dojo and having a few conversations about it.  For this reason I would put the total time spent on this post at 22 hours.

Cross posted to Lesswrong: http://lesswrong.com/lw/nu3

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Filter on the way in, Filter on the way out…

I’d like to quote tact filters by Jeff Bigler:

All people have a “tact filter”, which applies tact in one direction to everything that passes through it. Most “normal people” have the tact filter positioned to apply tact in the outgoing direction. Thus whatever normal people say gets the appropriate amount of tact applied to it before they say it. This is because when they were growing up, their parents continually drilled into their heads statements like, “If you can’t say something nice, don’t say anything at all!”

“Nerds,” on the other hand, have their tact filter positioned to apply tact in the incoming direction. Thus, whatever anyone says to them gets the appropriate amount of tact added when they hear it. This is because when nerds were growing up, they continually got picked on, and their parents continually drilled into their heads statements like, “They’re just saying those mean things because they’re jealous. They don’t really mean it.”

When normal people talk to each other, both people usually apply the appropriate amount of tact to everything they say, and no one’s feelings get hurt. When nerds talk to each other, both people usually apply the appropriate amount of tact to everything they hear, and no one’s feelings get hurt. However, when normal people talk to nerds, the nerds often get frustrated because the normal people seem to be dodging the real issues and not saying what they really mean. Worse yet, when nerds talk to normal people, the normal people’s feelings often get hurt because the nerds don’t apply tact, assuming the normal person will take their blunt statements and apply whatever tact is necessary.

So, nerds need to understand that normal people have to apply tact to everything they say; they become really uncomfortable if they can’t do this. Normal people need to understand that despite the fact that nerds are usually tactless, things they say are almost never meant personally and shouldn’t be taken that way. Both types of people need to be extra patient when dealing with someone whose tact filter is backwards relative to their own.

Later edit for clarification: I don’t like the Nerd|Normal dichotomy because those words have various histories and baggage associated with them, so I renamed them (Stater, listener, Launch filter, Landing filter).  “Normal” is pretty unhelpful when trying to convey a clear decision about what’s good or bad.

Okay; so Tact filters.  But what should we really do?  What’s better?  Jeff’s Nerd or Normal?  And more importantly – In future ambiguous cases – what should we do?

Moving parts to this system

There are a few moving parts to tact, I am going to lay them out:

  • Stater – the person stating something
  • Statement – the thing being said
  • Listener – the person hearing it, or the person who it is intended to be directed to.
  • Tact filter – the filter that turns the Statement into a clean one.
  • Launch responsibility – the Stater’s responsibility to launch the statement in certain ways. (Jeff’s normal)
  • Landing responsibility – The listener’s responsibility to receive the statement in certain ways. (Jeff’s nerd)

In a chart it looks like this:
tact filters2

Who is responsible?

In Landing responsible culture, you are responsible for the incoming tact.

tact filters5

But this isn’t great because it labels anyone you are talking to as “potential jerks”.

In Launch responsible culture:
tact filters6
The responsibility to be tactful prepares the statement for a sensitive person.  Which isn’t great either.  Tact takes time, takes energy and effort, what if no one ever needed to be tactful?  Everything would also be fast.

The wild

So this is real life now.  You don’t really know if the other person is tactful or sensitive or a jerk or just normal…  The best possible plan for unknowns:

It’s not rocket science.  Said again:

  1. actively be less offensive when you say things that might be taken offensively
  2. actively be less offended when you hear things that sound offensive

Q: But it’s not my responsibility because I live in (Launch | Listener) responsibility land.

A: yes it is!  No you don’t!  You live on earth.  In the real world, where you sometimes encounter people living in the other land.  Which is a fact.  You can choose to piss them off when you meet them but you should know that’s a choice and up to you.  And now that you know this; the responsibility is on you to make the better choice.

Compounding factors

Even this model leaves out all the further compounding factors.

  1. What if the Stater thinks a statement is tactful but that same statement is taken as non-tactful by the listener?
  2. What if the stater is used to their statements being taken as tactful on every day except today?
  3. What if the particular pair of stater-listener has an existing negative relationship?

I don’t know.  Err on the side of caution.


  • What other communication habits have a filter?  Does it pay to err on the side of caution?
  • Aside from the fallacy of the middle, can this become a rule?

Another solution: https://en.wikipedia.org/wiki/E-Prime

Meta: this post was inspired by Sam’s post on a similar topic.

Meta: this took 2 hours to think about, write and draw out what I meant.

Cross posted to Lesswrong: www.lesswrong.com/lw/nu2

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Mental models – Giving people personhood and taking it away

This post is about the Kegan levels of self development.  If you don’t know what that is, this post might still be interesting to you but you might be missing some key structure to understand where it fits among that schema.  More information can be found here (https://meaningness.wordpress.com/2015/10/12/developing-ethical-social-and-cognitive-competence/)

I am not ready to definitely accept the Kegan levels as a useful model because often it makes retrospective predictions.  Rather than predictions of the future.  A model is only as useful as what it can predict, so if it can’t be used on the fly when you want to explain the universe you might as well throw it out.  Having said that, this idea is interesting.

When I was little, people fell into different categories.  There was my parents – the olderClass humans (going to refer to them as Senior-humans), my siblings – which, as I grew up turned into my age-group humans and through school – my peergroup humans.

People like doctors fell into SeniorClass, Dentists, Vets, Plumbers, PIC (People In Charge) – all fell into the SeniorClass of humans.  A big one was teachers – they were all PIC.  A common trope among children is that the teachers sleep at school.  Or to use a gaming term – we feel as though they are the NPC’s of that part of our journey in life.

As far as I can tell (from trying to pinpoint this today); the people I meet on my own terms become peergroup humans.  Effectively friends.  People I meet not on my terms; as well as strangers – first join some kind of seniorclass of humans, if I get to know them enough they transition to my peergroup.  Of course this is a bit strange because on the one hand I imagine I want to be friends with the PIC, or the senior-class humans because of the opportunity to get ahead in life.  the good ol’ I know a guy who know’s a guy.  Which is really not what a peergroup constitutes.

Peergroup humans are not “A guy with skills” much as we might hope for; they are (hopefully) all at our own, or near our own skill level.  (on Kegan’s stage 3) people who’s opinions and ideas we care about because they are similar to us.

Recently I have noticed events that have taken some of my long term SeniorClass and shift them into my peergroup.  Effectively “demoting” them from “Professional” to “human”.  When I think “person has their shit together” or “person doesn’t have their shit together”.  I guess there were always people who seemed to have their shit together.  Now that I am an adult it’s clear that less and less people are competent and more and more people are winging it through their lives.  It’s mildly uncomfortable to think of people as being less “together” than I thought they were.

The other place where it’s been an uncomfortable transition is in my memory.  I will from time to time think back to a time when I deferred judgement, decision making capacity, or high-level trust in someone else having my own best interests at heart – where now looking back retrospectively they were just as lost and confused as I was in some of those situations, but they had a little kid to take care of/be in charge of/be in seniority to.

What I wonder about this process of demoting people is – what if instead of demoting my adults as they prove their humanity; I instead promote all the humans to Senior-Class.  What would that do to my model of humans?  And I guess I don’t really know where I stand.  Am I an adult?  Am I a peer?  I have always been an observer…

I’m not really getting at anything with this post.  Just interesting to observe this reclassification happening and fit kegan’s stages around it.  Obviously some of the way that I sorted Senior-class humans is particularly relevant to a stage 3 experience of how I managed my relationships when I was smaller.  I also wonder that given the typical mind – whether this is normal or unusual.

Question for today:

  • Do you divide people into “advanced” and “equal” and “simpler” – (or did you do it when you were younger?)
  • Do people ever change category on you?  In which direction?  What do you do about that?
  • Assuming I am on some kind of path of gradually increasing understanding and growing and changing models of the world around me – what is next?

Meta: this took 3 hours to write over a few days.

Cross posted to lesswrong: http://lesswrong.com/lw/nty

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Setting up my work environment – Doing the causation backwards

About two years ago, when I first got my smart phone (yes, later than most of the other humans).  I was new to apps, and I was new to environments.  When I decided on what apps should be on my home screen, I picked the ones that I thought I would use most often.

My home screen started with:

  • google bar (the top of the page)
  • calendar
  • facebook
  • notepad app (half the page)
  • ingress (because I play)
  • maps
  • camera
  • torch

My home screen has barely changed.  I don’t play ingress very often these days, but that’s by choice, however I was seeing the facebook notifications far too often.  Ending up on facebook far too often for what I wanted.

Recently I decided to try out some tracking systems that include 1/0 metrics.  It looks something like this:


I wanted this in a place where I could see it and fill it out every day, and at the same time I began to question why I have my facebook app on my front page.  This link is now on my front page and I easily fill it out once a day (a win for a habit successfully implemented).

The concept that I want to impart today is that the causation goes the wrong way.  Instead of wanting apps that I regularly use on my front page so that I can easily access them – I want apps that I want to use regularly on my front page.  That way I will tend to develop habits of regularly using them instead of the other ones.


This applies to the refrigerator too.  Instead of the things you use and eat all the time being at the front (assuming they might be different), you want the foods that you want to eat most readily accessible and at the front.  If this means healthy foods at the front – do that.  If this means having a fruit bowl on the table – do that.


This applies to TV too.  If you find book-reading more interesting than TV watching but find yourself watching a lot of TV all the same; put the remotes in a harder to reach place and leave really good books lying around.

Computer shortcuts

Want to play less games?  Get to Reddit less?  Maybe put the games in slightly harder to access places.  Buried in other folders.  Delete the auto-fill in your browser that completes to Reddit.  Want to do equations by hand more often than using a calculator (for practicing math purposes) – make the calculator slightly harder to get to, and make sure you have a pen/paper handy around the computer.

Junk food

Do you have a candy cupboard?  Find yourself eating too much of it.  A simple answer would be to empty it, and don’t fill it again.  But an alternative that still lets you have candy in the house is to place slightly healthier and tasty food choices in front of the candy.  for example dried fruit – still sweet and bite-sized, in a similar class of choices to Candy, but significantly healthier.  Some days you will reach past the dried fruit for the chocolate, and many more days you will reach for the dried fruits.

The meta strategy

Without creating more examples.  There are often behaviours you want to do better, actions that you want to take instead of other actions, or behaviours that have a “better form” than you might otherwise be doing.

The strategy is:

  1. Take 5 minutes writing out what you usually do on a daily basis
  2. For each one, consider if this is the optimum form of the action, (or one that leads to acceptable levels of results) – don’t be afraid to dream of the possible optimal actions.
  3. Make the better option more available in your life.
  4. Make it easier for yourself to do the better option.
  5. Check progress in a month (put a reminder in your diary) and iterate on solutionspace
  6. Winning!

We know about System 1 and System 2.  We live some of our life in S1 and some in S2.  S2 know’s it’s not always going to be “in charge” and making deliberate actions but it does have periods of lucid thought in which to set up S1 with better easiest-path behaviours and actions.  This applies to planning, setting up a workspace, avoiding the pain of paying and many more.

Think: How can I set this up so that I do the better possible path in the future with the least effort?

Cross posted to Lesswrong: http://lesswrong.com/lw/ntv/

Meta: this post took 2hrs to write.

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Low hanging productivity – improving your workspace

Tl;dr – Simple changes to workspaces like a big screen can make a big difference.

This week I spent a few days away from my usual desk.  I have been house sitting.  I didn’t think too much of it; I tend to carry with me a portable lifestyle.  My laptop, some power blocks for my phone, and various supplies that make for easy “office”-ing around the place.  I usually don’t carry a charger with me because when I know I will be gone a while I will take it with me.

I have always liked a portable office.  The ability to stop, and continue later at ease was always important to me.  However recently I moved into a new place and set up a desk.  I figured I would tryX where X is workspaces (a post for the future).  I never set up a workspace for the reason of it not being portable.  The interesting thing that has surprised me this week is that I miss my big screen (which was a gift – I might have never bought myself a big screen).

For whatever reason, the ability to view more space at once makes me more productive.  Combined with Linux’s natural tendencies to have several desktop environments with simple switching.  My laptop screen is about 19in.  Which is plenty.  The new screen is about 1.5x that.  I never thought it would be useful, it took me years to do it.  If it broke today, I would be willing to spend up to $900 to get it back (which is more than six times the price of a new screen).  Right now I wonder how productive I might be with a 3rd screen… Or a 4th.  (or a 3D virtual reality work environment with screenspace limited by my eyeballs not my screen resolution…)

I feel like (along with other habits) I am probably working at 120% of what I was working before.  A fair chunk of which I owe to the extra screenspace.

Questions for today:

  1. What part do you remember adding to your workspace to help you be more productive.
  2. What’s the coolest most awesome or productive workspace that you have seen in action?  How hard would that be to get for yourself?
  3. How can you make your current workspace a tiny bit more productive in anticipation for things you have to do tomorrow?

Meta:  This took 45mins to write.

Cross posted to lesswrong: lesswrong.com/r/discussion/lw/ntu

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People who lie about how much they eat are jerks

Weight loss journey is a long and complicated problem solving adventure.  This is one small factor that adds to the confusion.  You probably have that one friend.  Appears to eat a whole bunch, and yet doesn’t put on weight.  If you ever had that conversation it goes something like,

“How are you so thin?”
“raah raah metabolism”
“raah raah I dont know why I don’t put on weight”
“Take advantage of the habit”

Well I have had enough.  You’re wrong.  You’re lying and you probably don’t even know it.  It’s not possible. (Within a reasonable scope of human variation) Calories and energy are a black box system.  Calories in, work out, leftovers become weight gain, deficit is weight loss.  If a human could eat significantly more calories for the same amount of work and not put on weight we would be prodding them in a lab for breaking the laws of physics on conservation of mass and conservation of energy.

So this is you, you say you gain weight no matter what you eat and that’s scientifically impossible.  Now what?  You probably don’t mean to break the laws of physics (and you probably don’t actually break them).  You genuinely absentmindedly don’t notice when you scoff down whole plates of food and when you skip dinner because you didn’t feel like it (and absentmindedly balance the calories automatically).  It’s all the same to you because you naturally do that.

This very likely is about habits, and natural habits that people have.  If for example John has the habit of getting home and going to the fridge, making dinner because it’s usually the evening.  Wendy doesn’t have the habit.  She eats when she is hungry.  Not having a set mealtime sometimes means that she gets tired-hungry and has a state of being too exhausted to decide what to eat and too hungry to do anything else that would help solve the problem.  But for Wendy she doesn’t get home and automatically cook dinner.  (good things and bad things come from habits.)

Wendy and John go to a big lunch together.  They both eat 150% of the calories they should be eating for that meal, and they don’t mind – enjoying food is part of enjoying life.  It was a fancy restaurant with good food.  Later that evening when Wendy gets home she doesn’t feel hungry and goes off to read a book or talk to friends on the internet.  Eventually she has a light snack (of 10% of her “dinner” calories) and heads off to totalling 160% of the calories for the two meals.  Effectively under-eating for the day.  John on the other hand, has his habit of heading home and making dinner.  Even after the big lunch, his automatic systems take over and he makes and ordinary dinner of 100% of his calories for that meal.  John’s total for that day is 250% for two meals or effectively half a meal extra for that day.

If W and J do this every week (assuming the rest of their diets are perfectly balanced), John will have an upwards trajectory and Wendy will have a downwards one.  John might ask Wendy how she stays so skinny, and Wendy wouldn’t know.  After all they eat about the same amount when they are together.

No one understands this.

What can we do about it?

1. We can hire scientists to follow both J and W around for a week and write down every time they eat something. (this is impractical – maybe if we are in an isolated environment like a weekend retreat it would be easier to do this)
2. We can get them to self report via an app (but people are usually pretty bad at that)
3. We can try ask more specifically, “what do you eat in a day?”, or “what have you eaten since this time yesterday?” and gather data points to try to build a picture of what a person eats.
4. We can search for people with similar habits around food to us and ask them how they stay healthy.
5. We can look for people with successful habits around food, ask them for advice and then figure out why that advice works, and how to make that advice work for us.

On the noticing level.  You should notice that every single thing that you eat adds to your caloric intake. Every single piece of work you do adds to your burn.  It’s easier to eat another piece of chocolate (for 5 seconds) than run another 15minutes to burn that chocolate off.  If something is not working towards your dieting success it’s probably working against it.

Meta: this took one hour to write.

Cross posted to lesswrong: http://lesswrong.com/lw/ntt

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